| Summary: | The issue of safety and security of marine transportation is a major concern and very critical because it is related with the import and export business in port terminal. As a critical asset that hardly can be substituted by other assets, port terminal requires an effective and comprehensive protection plan to ensure its stability during contingent threats. Risk management process contributes in emergency response protection plan for critical assets during contingent threats. However, there are gaps in risk management process because the critical assets need the resilient elements to retain its original state if threats occur. Thus, the first objective of this research is to investigate and analyse the key risk factors for port terminal. Secondly, to identify and analyse the risk management process for port terminal. Thirdly, to investigate and assess the relationship between resilient indicators in risk management. Fourthly, to develop a structural model of relationship between resilient indicators in risk assessment plan for port resilience emergency plan. The research methodology applied in this research is based on quantitative method with questionnaire survey approach. A preliminary interview with the experts was carried out to validate the questionnaire. Questionnaires are distributed among 75 members from PAGEMA (Pasir Gudang Emergency Mutual Aid). The respondents were chosen among selected group of people that are the vendors for Johor Port representing private and government sectors. The response rate are 72%. The analysis methods used in this research include descriptive analysis, Relative Importance Index (RII) analysis and Structural Equation Model-Partial Least Squares (SEM-PLS). The research findings show the significance level and significance index to each element in risk management process and resilient indicators. Finally, this research have produced a final model of risk assessment plan with six resilience elements and twenty nine indicators. Communication, relationships and planning strategies are the most significant contributors in resilient elements. The combination of significant contributors in resilient elements are an added value to the risk assessment plan. This research also contributes to the methodology in terms of application of risk matrix in investigating and analysing the key risk factors. This research contributes to the emergency response committee in terms of resilient elements justification and their significance in risk management process.
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