| Summary: | This study aims to identify the occurrence of informal learning at workplace. It is also aims to determine the association between organizational factors management support, organizational physical setting, rewards and technology in workplace to promote involvement in informal learning in the workplace among non-academic staff. Previous research emphasized the importance of lifelong learning at the workplace that existed in all forms of learning including informal learning. It was also stated that conducive work environment supported the practices of lifelong learning within the organization that shows contextual factors play an important aspect in workplace learning. This study used quantitative survey of analysis and 120 self-administered questionnaires were distributed to all non-academic staff in UiTM (Pasir Gudang Campus) in order to determine and answer the research objectives. The result revealed that the level of external factors and level of informal learning are being rated high, and the contextual factors are positively influenced in informal learning involvement as follows: 1) level of external factors is in the range of medium and high level; 2) level of informal learning is also being rated high; 3) management support, physical setting, rewards, and technology characteristics affect informal learning involvement. Thus, it is essential for organization to emphasize on combination of the right organizational factors and strategies, in order to promote and encourage informal learning involvement in a workplace.
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