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120555 |
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|a dc
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|a Jalali, Seyed Mohammad Javad
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|a Sloan School of Management
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|a Jalali, Seyed Mohammad Javad
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|a Siegel, Michael D
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|a Madnick, Stuart E
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|a Siegel, Michael D
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|a Madnick, Stuart E
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|a Decision-making and biases in cybersecurity capability development: Evidence from a simulation game experiment
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|b Elsevier,
|c 2019-02-27T15:06:56Z.
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|z Get fulltext
|u http://hdl.handle.net/1721.1/120555
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|a We developed a simulation game to study the effectiveness of decision-makers in overcoming two complexities in building cybersecurity capabilities: potential delays in capability development; and uncertainties in predicting cyber incidents. Analyzing 1479 simulation runs, we compared the performances of a group of experienced professionals with those of an inexperienced control group. Experienced subjects did not understand the mechanisms of delays any better than inexperienced subjects; however, experienced subjects were better able to learn the need for proactive decision-making through an iterative process. Both groups exhibited similar errors when dealing with the uncertainty of cyber incidents. Our findings highlight the importance of training for decision-makers with a focus on systems thinking skills, and lay the groundwork for future research on uncovering mental biases about the complexities of cybersecurity. Keywords: Cybersecurity; Decision-making; Simulation; Capability development
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|a Article
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|t Journal of Strategic Information Systems
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