Opportunities for Automating Email Processing: A Need-Finding Study
Email management consumes significant effort from senders and recipients. Some of this work might be automatable. We performed a mixed-methods need-finding study to learn: (i) what sort of automatic email handling users want, and (ii) what kinds of information and computation are needed to support t...
Main Authors: | Park, Soya (Author), Zhang, Amy Xian (Author), Murray, Luke S. (Author), Karger, David R (Author) |
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Other Authors: | Massachusetts Institute of Technology. Computer Science and Artificial Intelligence Laboratory (Contributor) |
Format: | Article |
Language: | English |
Published: |
Association for Computing Machinery (ACM),
2021-01-20T15:41:56Z.
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Subjects: | |
Online Access: | Get fulltext |
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