The Algorithm and the Crowd: Considering the Materiality of Service Innovation
This special issue acknowledges important innovations in the world of service and within this domain we are particularly interested in exploring the rise and influence of web-based crowd-sourcing and algorithmic rating and ranking mechanisms. We suggest that a useful way to make sense of these digit...
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Format: | Article |
Language: | English |
Published: |
University of Minnesota,
2015-05-01T16:41:31Z.
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Online Access: | Get fulltext |