GIS-based sales support by company knowledge reuse in the telecommunications sector
A quick and timely response to a customer request provides an important competitive advantage for a company. Experience reuse as intended by experience management facilitates an acceleration of the process of preparing offers. From a technology-oriented point of view, experience is "valuable, s...
| Main Authors: | , , , , , , , , , |
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| Other Authors: | |
| Format: | Others |
| Language: | English |
| Published: |
Saechsische Landesbibliothek- Staats- und Universitaetsbibliothek Dresden
2015
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| Subjects: | |
| Online Access: | http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-181490 http://nbn-resolving.de/urn:nbn:de:bsz:14-qucosa-181490 http://www.qucosa.de/fileadmin/data/qucosa/documents/18149/Wissensmanagement_S.%2067-74_Minor_Clemens_Dey....pdf |