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Previous issue date: 2008-03-17 === The present study deals with the exercise of professional social workers in private health care plans registered with the Regional Council of Medicine/RN, in the city of Natal/RN,
with regards to the demands/tasks, work conditions, and the professional response, given the climate of restructuring the capital. The set of socio-historical transformations, as a results of the dynamic capitalist, is a process of new configurations in relation to state and society that interfere directly in relation to working conditions, social rights
historically won by workers. In this context, the operator of health plans arises as a possibilities to provide services in health, through the logic of the market, in which the
subjects of law, become consumers contributing to the displacement of the responsibilities of the State. Obligating workers to lessen the burden with the reproduction of their workforce. This involves changing societal context for social
service, since it is one of the professions that are active in terms of the immediate social issue, and come as part of the collective worker. From qualitative research based on a theoretical and methodological perspective and critical dialectics, it was possible to unveil some features and trends of the exercise of(a) social operators in private health care plans. The survey results indicated that : a) the demands and duties for certain social service, are associated with the redevelopment of the capital, whose requirements and responsibilities professionals have with their needs, particularly the guarantee of profit, services rendered; b) in the conditions of work there is a trend of insecurity uncertainty and dismantling of professionals; c) the answers professionals suffer the limits and contradictions present in the daily training, mainly depending one the characteristics of management and operation of the operators, which has
professional relative autonomy === O presente estudo trata do exerc?cio profissional do(a) assistente social nas operadoras de planos privados de assist?ncia ? sa?de registradas no Conselho Regional de
Medicina CRM/RN, no munic?pio de Natal/RN, no que se refere ?s demandas/atribui??es, ?s condi??es de trabalho e ?s respostas profissionais, diante da conjuntura de reestrutura??o do capital. O conjunto de transforma??es s?cio-hist?ricas, resultado da din?mica capitalista, constitui um processo de novas configura??es na rela??o Estado e sociedade que interferem diretamente nas rela??es e condi??es de trabalho, desconstruindo direitos sociais conquistados historicamente pelos trabalhadores. Nesse contexto, as operadoras de planos de sa?de se colocam como
possibilidade de presta??o de servi?os em sa?de, atrav?s da l?gica de mercado, na qual os sujeitos de direito passam a ser consumidores da mercadoria sa?de, contribuindo para o deslocamento das responsabilidades do Estado que obriga os
trabalhadores a arcarem com o ?nus da reprodu??o de sua for?a de trabalho. Esse contexto societ?rio implica em mudan?as para o servi?o social, uma vez que ? uma das
profiss?es que atuam nas express?es imediatas da quest?o social e se inserem como parte do trabalhador coletivo. A partir de uma pesquisa qualitativa fundamentada numa
perspectiva te?rico-metodol?gica cr?tica e dial?tica, foi poss?vel desvendar algumas particularidades e tend?ncias do exerc?cio profissional do(a) assistente social em operadoras de planos privados de sa?de. Os resultados da pesquisa indicaram que: a) as demandas e atribui??es determinadas para o servi?o social est?o associadas ao reordenamento do capital, cujas exig?ncias e responsabilidades profissionais t?m
sintonia com suas necessidades, especialmente a garantia de lucro nos servi?os prestados; b) nas condi??es de trabalho, h? uma tend?ncia de precariza??o, inseguran?a e desarticula??o dos profissionais; c) as respostas profissionais sofrem os limites e as contradi??es presentes no cotidiano profissional, principalmente em fun??o das caracter?sticas de gest?o e funcionamento das operadoras, que compromete a
relativa autonomia profissional
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