A study on service quality and customer loyalty in public bus service industry in Macau

A study on service quality and customer loyalty in public bus service industry in Macau

University of Macau === Faculty of Business Administration === Department of Finance and Business Economics

Bibliographic Details
Main Author: Lei, Pui Man
Language:English
Published: University of Macau 2005
Subjects:
University of Macau > Dissertations
澳門大學 > 論文
China Business > Department of Finance and Business Economics
Online Access:http://umaclib3.umac.mo/record=b1636279
id ndltd-MACAU-oai-libdigital.umac.mo-b1636279
record_format oai_dc
spelling ndltd-MACAU-oai-libdigital.umac.mo-b16362792013-01-07T23:04:15Z2005http://umaclib3.umac.mo/record=b1636279UM_THESESUniversity of MacauFaculty of Business AdministrationDepartment of Finance and Business EconomicsUniversity of MacauUniversity of Macau -- Dissertations澳門大學 -- 論文China Business -- Department of Finance and Business EconomicsengLei, Pui ManA study on service quality and customer loyalty in public bus service industry in Macau
collection NDLTD
language English
sources NDLTD
topic University of Macau -- Dissertations
澳門大學 -- 論文
China Business -- Department of Finance and Business Economics
spellingShingle University of Macau -- Dissertations
澳門大學 -- 論文
China Business -- Department of Finance and Business Economics
Lei, Pui Man
A study on service quality and customer loyalty in public bus service industry in Macau
description University of Macau === Faculty of Business Administration === Department of Finance and Business Economics
author Lei, Pui Man
author_facet Lei, Pui Man
author_sort Lei, Pui Man
title A study on service quality and customer loyalty in public bus service industry in Macau
title_short A study on service quality and customer loyalty in public bus service industry in Macau
title_full A study on service quality and customer loyalty in public bus service industry in Macau
title_fullStr A study on service quality and customer loyalty in public bus service industry in Macau
title_full_unstemmed A study on service quality and customer loyalty in public bus service industry in Macau
title_sort study on service quality and customer loyalty in public bus service industry in macau
publisher University of Macau
publishDate 2005
url http://umaclib3.umac.mo/record=b1636279
work_keys_str_mv AT leipuiman astudyonservicequalityandcustomerloyaltyinpublicbusserviceindustryinmacau
AT leipuiman studyonservicequalityandcustomerloyaltyinpublicbusserviceindustryinmacau
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