Service quality in CEM customers' expectations and perceptions about electricity distribution services

Service quality in CEM customers' expectations and perceptions about electricity distribution services

University of Macau === Faculty of Business Administration === Department of Management and Marketing

Bibliographic Details
Main Author: Nascimento, Antonio Francisco Rita
Language:English
Published: University of Macau 1995
Subjects:
University of Macau > Dissertations
澳門大學 > 論文
Marketing & Strategic Management > Department of Management and Marketing
Online Access:http://umaclib3.umac.mo/record=b1636755
id ndltd-MACAU-oai-libdigital.umac.mo-b1636755
record_format oai_dc
spelling ndltd-MACAU-oai-libdigital.umac.mo-b16367552013-01-07T23:04:24Z1995http://umaclib3.umac.mo/record=b1636755UM_THESESUniversity of MacauFaculty of Business AdministrationDepartment of Management and MarketingUniversity of MacauUniversity of Macau -- Dissertations澳門大學 -- 論文Marketing & Strategic Management -- Department of Management and MarketingengNascimento, Antonio Francisco RitaService quality in CEM customers' expectations and perceptions about electricity distribution services
collection NDLTD
language English
sources NDLTD
topic University of Macau -- Dissertations
澳門大學 -- 論文
Marketing & Strategic Management -- Department of Management and Marketing
spellingShingle University of Macau -- Dissertations
澳門大學 -- 論文
Marketing & Strategic Management -- Department of Management and Marketing
Nascimento, Antonio Francisco Rita
Service quality in CEM customers' expectations and perceptions about electricity distribution services
description University of Macau === Faculty of Business Administration === Department of Management and Marketing
author Nascimento, Antonio Francisco Rita
author_facet Nascimento, Antonio Francisco Rita
author_sort Nascimento, Antonio Francisco Rita
title Service quality in CEM customers' expectations and perceptions about electricity distribution services
title_short Service quality in CEM customers' expectations and perceptions about electricity distribution services
title_full Service quality in CEM customers' expectations and perceptions about electricity distribution services
title_fullStr Service quality in CEM customers' expectations and perceptions about electricity distribution services
title_full_unstemmed Service quality in CEM customers' expectations and perceptions about electricity distribution services
title_sort service quality in cem customers' expectations and perceptions about electricity distribution services
publisher University of Macau
publishDate 1995
url http://umaclib3.umac.mo/record=b1636755
work_keys_str_mv AT nascimentoantoniofranciscorita servicequalityincemcustomersexpectationsandperceptionsaboutelectricitydistributionservices
_version_ 1716478664718155776

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