A Six Sigma approach to the improvement of the customer satisfaction in casinos at Macau
University of Macau === Faculty of Business Administration === Department of Management and Marketing
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Language: | English |
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University of Macau
2009
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Online Access: | http://umaclib3.umac.mo/record=b2147763 |
Summary: | University of Macau === Faculty of Business Administration === Department of Management and Marketing |
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