Sense Respond Environment for Adaptive Participatory Services
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ndltd-OhioLink-oai-etd.ohiolink.edu-osu12749752052021-08-03T05:59:31Z Sense Respond Environment for Adaptive Participatory Services Singh, Nisheet Computer Science Engineering Information Systems complex architectures sense-respond enterprise-interaction ontology social software web 2.0 In many dynamic domains and enterprises like eGoverment, participatory development and evolution of services is critical and essential for customer satisfaction. Also decision making is challenging involving many stakeholders and due to the lack of context and knowledge from non-routine customer-provider services. Web 2.0 technologies have been hugely successful in increasing peer-to-peer interactions, access to expertise and collaboration. We show how we can leverage enterprise with Web 2.0 features to make to make tacit service requirements and value explicit, leading to service adaptation. In turn, this also changes the nature of current programmed systems to the more adaptive environments of the future. Specifically, we present an Adaptive Complex Enterprise (ACE) environment with an underlying ontology for performance traceability and stakeholder decision making. We also illustrate the concepts and implementation of ACE using Health Gaming Application and Facebook. These motivate research issues in complex service management environments in which stakeholder participation, development, and operational aspects are all integrated so that the services can be collaboratively, continuously and concurrently engineered. 2010-08-30 English text The Ohio State University / OhioLINK http://rave.ohiolink.edu/etdc/view?acc_num=osu1274975205 http://rave.ohiolink.edu/etdc/view?acc_num=osu1274975205 unrestricted This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws. |
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English |
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topic |
Computer Science Engineering Information Systems complex architectures sense-respond enterprise-interaction ontology social software web 2.0 |
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Computer Science Engineering Information Systems complex architectures sense-respond enterprise-interaction ontology social software web 2.0 Singh, Nisheet Sense Respond Environment for Adaptive Participatory Services |
author |
Singh, Nisheet |
author_facet |
Singh, Nisheet |
author_sort |
Singh, Nisheet |
title |
Sense Respond Environment for Adaptive Participatory Services |
title_short |
Sense Respond Environment for Adaptive Participatory Services |
title_full |
Sense Respond Environment for Adaptive Participatory Services |
title_fullStr |
Sense Respond Environment for Adaptive Participatory Services |
title_full_unstemmed |
Sense Respond Environment for Adaptive Participatory Services |
title_sort |
sense respond environment for adaptive participatory services |
publisher |
The Ohio State University / OhioLINK |
publishDate |
2010 |
url |
http://rave.ohiolink.edu/etdc/view?acc_num=osu1274975205 |
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AT singhnisheet senserespondenvironmentforadaptiveparticipatoryservices |
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1719429060214390784 |