| Summary: | 碩士 === 淡江大學 === 管理科學研究所 === 84 === The purpose of this study is to discuss the performance of
Taipei City Government in the implementation of the hawker''s
management. The study is based on the structure of“Comparative
Management Model”, and the data are collected from literature,
questionnaires, interviews and observations. Using
descriptive analysis, comparative study, empirical study and
simple statistics as analytical tools, the results are
excerpts as follows:
1.Constrained by the external environment and limited resource,
the managerial performance in Taipei city was only 26.37%. If
the government provides genuine incentives, the
performance could reach more than 46%.
2.In 1993, the estimated number of the hawker''s was 66,323,
which increased than previous years due to the economic
growth and urbanization. People from rural areas,
structural or frictional unemployment, tertiary industry,
or venders in the traditional markets become the hawker''s.
3.The maximum number of the hawker''s ranges from 11,325 to
40,027 in Taipei city. The tax eluded by the hawker''s was
approximately NT$500 million. The hawker''s have created so
many problems such as pollution, noise, traffic jam, and destroy
scenery of Taipei city, that Taipei residents bear a great
social cost more than NT$ 1.2 billion a year. 4.The venders in
traditional markets could not compete with the
surrounding hawker''s, therefore, the capacity is 28.12% empty.
However, there is an obvious coexist relationship between the
hawker''s and the traditional markets.
5.The nonperformance of managing the hawker''s in Taipei is due
to: the functional differentiation of the organization, the
inactive attitude, the loose prosecution, the ambiguous policy,
the incomplete regulation and system, the weak feedback system,
the time lag, the manpower shortage, the unclear opinion
of the people..and so on. 6.There are effective
ways to solve the hawker''s problem: the overall investigating,
setting up responsible authority, enforcing education and
training, studying regulations, establishing management system,
realizing the performance feedback, the thorough rational
analysis, increasing manpower, strengthening the study and
development, improving education and culture forming,
building up performance management system...and so on.
7.In the future, the exclusive organization will need 533
persons, set a long-term plan to solve all the problem of the
hawker''s in ten years, and take the steps of overall
investigating in one year, reorganizing in two years,
digestioning in three years, and prohibitting in four
years.
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