Management of Information Technology Outsourcing

碩士 === 國立臺灣大學 === 商學研究所 === 85 === From the standpoint of both side in information technology outsourcing -- vendors and clients,this thesis studies the obstacles and challenges in information technology paradigm shift era in every stage and foc...

Full description

Bibliographic Details
Main Authors: Chen, Cheng-Kun, 陳正坤
Other Authors: Chiang Jong-Tsong
Format: Others
Language:zh-TW
Online Access:http://ndltd.ncl.edu.tw/handle/95175103095669541670
Description
Summary:碩士 === 國立臺灣大學 === 商學研究所 === 85 === From the standpoint of both side in information technology outsourcing -- vendors and clients,this thesis studies the obstacles and challenges in information technology paradigm shift era in every stage and focuses on system integration type. More specifically, this thesis takes into consideration the manageral machanisms and strategies of the client from the perspective of transaction cost theory. The theoretical discussion of obstacles centers on the dimension of the stages in system life cycle and both side in the information technology outsourcing transaction. The obstacle factors can becategorized into four groups,from client, from vendor, from information technology and from transaction processes. Based on transaction management machanisms, some of the obstacles can be overcome. The thesis also provide information technology outsourcing manageral structure from client''s standpoint . The management factors can be systemized to three dimension , management side, technology side , domain knowledge and experience side. These factors will also cross-influence each other. The thesis also studies the practical issues in information technology outsourcing. The specificity of information technology generates huge transaction cost in the transaction process of information technology outsourcing, however, few clients take it into cinsideration. This thesis studies the obstacles and manageral machanisms of information technology outsourcing from the perspective of transaction cost , which can complement the shortage of machanisms in information technology outsourcing in menu books and prevent facing obstacles.