A Study of the Use of Reengineering in Library Organization: With the Taipei Muncipal Library as an Example
碩士 === 國立臺灣大學 === 圖書資訊學系 === 86 === Library Organization began in the 1960''s and has gradually become a principal user of information technology. The organizational changes brought about by the use of information technology in library organization generat...
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ndltd-TW-086NTU004480012016-06-29T04:13:50Z http://ndltd.ncl.edu.tw/handle/49446771935412804935 A Study of the Use of Reengineering in Library Organization: With the Taipei Muncipal Library as an Example 再造工程運用於圖書館組織之研究:以臺北市立圖書館為例 Ma, Tus-Jei 馬祖瑞 碩士 國立臺灣大學 圖書資訊學系 86 Library Organization began in the 1960''s and has gradually become a principal user of information technology. The organizational changes brought about by the use of information technology in library organization generated many issues related to the reorganization of library organization, including the separation of university libraries and computer centers as well as the reorganization of Public Service and Technical Service Departments. These questions, which started to foment in the 1970''s, were brought to formal discussion in the 1980''s. In the 90''s, libraries in the United States began attempting to use management techniques such as Total Quality Management and Reengineering to effect organizational changes in hopes of using the Process View management technique to redefine operational order and achieve the library goal of public service while facing the organizational challenge of transforming from traditional to digital libraries. The Reengineering changes attempted by libraries both locally and abroad are still in the trial period, so it is apropos to use exploratory literature survey techniques or case study methods to study them. Therefore, inquiries were made into materials related to the fundamental makeup of reengineering and library organization Reengineering when approaching these library management trends in the United States. Comparisons, furthermore, were made between case studies of the implementation of reengineering gathered both locally and abroad with emphasis laid on university libraries of the United States in an attempt to carry out a different type of library case study on the Taipei Municipal Library and determine whether or not "A Study into the Feasibility of Reorganizing the Taipei Municipal Library into the <Taipei Municipal Library Management Bureau>" really uses Reengineering concepts the Taipei Municipal Library Restructuring Plan. Finally, we hope, through what we have attained from the literature survey and case studies, to be able to offer suggestions to be used as reference when Reengineering library organizations in the future. Five conclusions based on the results of this study are raised in this report: 1.The most important word in Reengineering is "process". 2.The use of the Reengineering conceptual pattern in the Taipei Municipal Library can solve three management problems. 3.It is possible that three problems will be encountered when Reengineering the Taipei Municipal Library. 4.In reality, "A Study into the Feasibility of Restructuring the Taipei Municipal Library as the <Taipei Municipal Library Management Bureau>", does not use Reengineering concepts in its plan to restructure the Taipei Municipal Library. 5.Reasons that Reengineering gets jumbled up with other (library) management techniques. Six recommendations based on the results of this study are offered as follows: 1.Provide the user with satisfactory service. 2.Break through the functional department barrier. Replace it with process-oriented operational methods. 3.Utilize information technology to enable the continuation of library organization transformation. 4.Particular attentionneeds to be paid to the "Human Factor" when implementing Reengineering. 5.We recommend using the conceptual pattern in this study as the standard when verifying Reengineering concepts. 6.We recommend using the Reengineering conceptual pattern for the Taipei Municipal Library to be used in the initial study when implementing Reengineering on the Taipei Municipal Library. We would like to offer six further suggestions: 1.Analyze the process management of library organizations or process change. 2.Analyze the use of various process modeling tools. 3.Analyze the impact of information technology on library organizational changes. 4.Analyze the "Human Factor" involved when Reengineering is used in library organizations. 5.Analyze different examples in which libraries underwent Reengineering. 6.Analyze examples in which different organizations underwent Reengineering. Li, Te-Chu 李德竹 1998 學位論文 ; thesis 193 zh-TW |
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Others
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author2 |
Li, Te-Chu |
author_facet |
Li, Te-Chu Ma, Tus-Jei 馬祖瑞 |
author |
Ma, Tus-Jei 馬祖瑞 |
spellingShingle |
Ma, Tus-Jei 馬祖瑞 A Study of the Use of Reengineering in Library Organization: With the Taipei Muncipal Library as an Example |
author_sort |
Ma, Tus-Jei |
title |
A Study of the Use of Reengineering in Library Organization: With the Taipei Muncipal Library as an Example |
title_short |
A Study of the Use of Reengineering in Library Organization: With the Taipei Muncipal Library as an Example |
title_full |
A Study of the Use of Reengineering in Library Organization: With the Taipei Muncipal Library as an Example |
title_fullStr |
A Study of the Use of Reengineering in Library Organization: With the Taipei Muncipal Library as an Example |
title_full_unstemmed |
A Study of the Use of Reengineering in Library Organization: With the Taipei Muncipal Library as an Example |
title_sort |
study of the use of reengineering in library organization: with the taipei muncipal library as an example |
publishDate |
1998 |
url |
http://ndltd.ncl.edu.tw/handle/49446771935412804935 |
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description |
碩士 === 國立臺灣大學 === 圖書資訊學系 === 86 === Library Organization began in the 1960''s and has gradually
become a principal user of information technology. The
organizational changes brought about by the use of information
technology in library organization generated many issues related
to the reorganization of library organization, including the
separation of university libraries and computer centers as well
as the reorganization of Public Service and Technical Service
Departments. These questions, which started to foment in the
1970''s, were brought to formal discussion in the 1980''s. In the
90''s, libraries in the United States began attempting to use
management techniques such as Total Quality Management and
Reengineering to effect organizational changes in hopes of using
the Process View management technique to redefine operational
order and achieve the library goal of public service while
facing the organizational challenge of transforming from
traditional to digital libraries.
The Reengineering changes attempted by libraries both
locally and abroad are still in the trial period, so it is
apropos to use exploratory literature survey techniques or case
study methods to study them. Therefore, inquiries were made
into materials related to the fundamental makeup of
reengineering and library organization Reengineering when
approaching these library management trends in the United
States. Comparisons, furthermore, were made between case
studies of the implementation of reengineering gathered both
locally and abroad with emphasis laid on university libraries of
the United States in an attempt to carry out a different type of
library case study on the Taipei Municipal Library and determine
whether or not "A Study into the Feasibility of Reorganizing the
Taipei Municipal Library into the <Taipei Municipal Library
Management Bureau>" really uses Reengineering concepts the
Taipei Municipal Library Restructuring Plan. Finally, we hope,
through what we have attained from the literature survey and
case studies, to be able to offer suggestions to be used as
reference when Reengineering library organizations in the future.
Five conclusions based on the results of this study are
raised in this report:
1.The most important word in Reengineering is "process".
2.The use of the Reengineering conceptual pattern in the Taipei
Municipal Library can solve three management problems.
3.It is possible that three problems will be encountered when
Reengineering the Taipei Municipal Library.
4.In reality, "A Study into the Feasibility of Restructuring the
Taipei Municipal Library as the <Taipei Municipal Library Management Bureau>", does not use Reengineering concepts in its plan to restructure the Taipei Municipal Library.
5.Reasons that Reengineering gets jumbled up with other
(library) management techniques.
Six recommendations based on the results of this study are
offered as follows:
1.Provide the user with satisfactory service.
2.Break through the functional department barrier. Replace it
with process-oriented operational methods.
3.Utilize information technology to enable the continuation of
library organization transformation.
4.Particular attentionneeds to be paid to the "Human Factor"
when implementing Reengineering.
5.We recommend using the conceptual pattern in this study as the
standard when verifying Reengineering concepts.
6.We recommend using the Reengineering conceptual pattern for
the Taipei Municipal Library to be used in the initial study
when implementing Reengineering on the Taipei Municipal Library.
We would like to offer six further suggestions:
1.Analyze the process management of library organizations or
process change.
2.Analyze the use of various process modeling tools.
3.Analyze the impact of information technology on library
organizational changes.
4.Analyze the "Human Factor" involved when Reengineering is used
in library organizations.
5.Analyze different examples in which libraries underwent
Reengineering.
6.Analyze examples in which different organizations underwent
Reengineering.
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