| Summary: | 碩士 === 國立台南藝術學院 === 博物館學研究所 === 86 === The Staff''s Perception of the Organizational Goals, Commitment and Job Satisfaction Assessments in Museums
ABSTACT
Clear Organizational mission statements and goals are not only the reason for museum''s existence, but also the path to provide the museum with directions. The museum staff, specialized expertise, great confidence in their work and the clear mission statements and goals of the organization are the most important factors for the museum to achieve its goals.
The study is to use the questionnaire involving the staff''s perception of goals, evaluation of organizational commitment and job satisfaction, and to discuss if the museum staff of different backgrounds such as gender, age, marriage, education, working years, departments and so on, have significant difference and correlation in (ANOVA/ Pearson Correlation) results.
140 questionnaires in total were given to all the members of staff in NSTM (National Science and Technology Museum). A total of 116 questionnaires were returned and 108 were valid. The findings of this study are as follows.
1. The staff members thought that "education" and "exhibition" were the most important goals in NSTM; "exhibition", "leisure" and "education" were the goals the management appreciated; "education" and "leisure" were the tasks which had been accomplished proportionately; "research" was the one NSTM needed to focus on.
2. Except marriage, all the staff''s background variables have shown significant difference and correlation in the perception of organizational goals.
3. 72.15 percent of the interviewed staff have shown the commitment toward the museum. The longer one works in the museum, the lower the degree of perception of organizational commitment is.
4. The interviewed staff showed 69.47 percent of job satisfaction in degree. The background variables, age, working years, departments and job position have shown significant difference in job satisfaction. The longer one works in the museum, the lower the degree of job satisfaction is.
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