| Summary: | 碩士 === 元智大學 === 工業工程研究所 === 86 === The purpose of this study is to construct a hierarchical
structure containing indices will make notebook company have
a better supplier management performance and increase
competition. In a highly competitive environment, whether
supplier management is good or not will affect company''s
logistics work. With proposing the indices, notebook company
can use them to improve their supplier''s performance and
company''s competition.
This thesis mainly used analytic hierarchy process (AHP) and
benchmarking method. Reviewed articles related to supplier
management and benchmarking first, and discussed with experts
and scholars to propose indices and design two questionnaires.
The first questionnaire was used to determine how important of
each index is and the supplier''s performance of each notebook
company. The first questionnaire contains three kinds of
suppliers who are domestic suppliers, oversea suppliers and
key-component suppliers. The second questionnaire used pairwise
comparison method to determine the weight of each index. In the
first questionnaire we also asked notebook companies to propose
their unique supplier management way of each index to benchmark.
These two questionnaires showed that the notebook companies
consider the supplier''s performance as the most important index
for both domestic and oversea suppliers. And the cost is the
most important about supplier''s performance. The first three
indices considered to their importance are quality, cost and on
time delivery respectively. Owing to some parts and components
are supplied by oversea and key-component suppliers, the results
also showed that notebook companies were in a stronger status to
manage domestic suppliers, and in a weaker status to manage
oversea and key component suppliers.
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