A Study on the Supplier Management Indices of Taiwan''s Notebook Industry

• Main Authors: Yi-Ho Chen, 陳怡和
• Other Authors: B. C. Jiang
• Format: Others
• Language: zh-TW
• Online Access: http://ndltd.ncl.edu.tw/handle/67887309274112217872

碩士 === 元智大學 === 工業工程研究所 === 86 === The purpose of this study is to construct a hierarchical structure containing indices will make notebook company have a better supplier management performance and increase competition. In a highly competitive environment, whether supplier management is good or not will affect company''s logistics work. With proposing the indices, notebook company can use them to improve their supplier''s performance and company''s competition. This thesis mainly used analytic hierarchy process (AHP) and benchmarking method. Reviewed articles related to supplier management and benchmarking first, and discussed with experts and scholars to propose indices and design two questionnaires. The first questionnaire was used to determine how important of each index is and the supplier''s performance of each notebook company. The first questionnaire contains three kinds of suppliers who are domestic suppliers, oversea suppliers and key-component suppliers. The second questionnaire used pairwise comparison method to determine the weight of each index. In the first questionnaire we also asked notebook companies to propose their unique supplier management way of each index to benchmark. These two questionnaires showed that the notebook companies consider the supplier''s performance as the most important index for both domestic and oversea suppliers. And the cost is the most important about supplier''s performance. The first three indices considered to their importance are quality, cost and on time delivery respectively. Owing to some parts and components are supplied by oversea and key-component suppliers, the results also showed that notebook companies were in a stronger status to manage domestic suppliers, and in a weaker status to manage oversea and key component suppliers.