Summary: | 碩士 === 東吳大學 === 企業管理學系 === 88 === Business logistics is a significant part for businesses on which enterprises developed logistics management skills to enhance competitiveness.
Logistics professionals and researches are placing most emphasis on the forward logistics. However, from the total cycle perspective of a supply chain, it is very important to consider reverse logistics issues. Reverse logistics refers to the role of logistics in product returns, source reduction, recycling, material substitution, reuse of materials, waste disposal, refurbishing, repair and remanufacturing. Thus, the progressing of the reverse logistics knowledge and skills will have a significant effect on business models.
The purpose of this study are: to synthesize business reverse logistics studies in the recent foreign literatures and conduct several reverse logistics case studies in Taiwan to build a conceptual analytical model for business reverse logistics study.
The business reverse logistics conceptual analytical model is composed of the application background before and after change, motivation for reverse logistics project, performance evaluation and key success factors.
The conclusions of this study are as follows.
1.A business reverse logistics conceptual analytical model was developed and applied in this study. It can be used for both academic research and practical use.
2.Any business reverse logistics program needs clear understanding of its application background and motivation.
3.Economy of scale is an important catalytic factor in most reverse logistics program.
4.Government should make more efforts to improve the business reverse logistics.
5.Successful business reverse logistics program can not only increase business profitability but undertake the responsibility for the environmental protection.
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