The Community Information Needs of the Public Library Users--A Study and Survey in Peitou District of Taipei City

• Main Authors: Hui-Heng Wang, 王慧恆
• Other Authors: Li-Kuei Hsueh
• Format: Others
• Language: zh-TW
• Published: 2000
• Online Access: http://ndltd.ncl.edu.tw/handle/46003343430122762243

碩士 === 淡江大學 === 教育資料科學學系 === 88 === As the growth of municipal public libraries and county libraries, the relationship between the public library and its community is become closer than ever. How can public libraries play an essential role in community development process and act as a “community information center”? First, they should find out information needs of the residents from specific community. The main purpose of this research is to explore the community information needs and the community information seeking behavior of readers in public libraries, and to make recommendations for community information service establishment in public libraries in future. This research uses the questionnaire survey and interview for data collection. The results of this research are: 1. Readers’ community information needs may be divided into five levels. 2. Readers’ sex, age, education level, job, the length of living in the community has positive relationship with readers’ community information needs. 3. The conception of community information of readers generally concerned with the problems of daily life, and aims at meet the awareness of public. 4. The reasons that readers didn’t use public library collection to fulfill their community information needs are : the problems of information itself, hadn’t aware the exist of the community information, used to acquire assistance from their friends and ask for the authorities, or finding information via Internet. 5. The issues that readers indicate when seeking community information are: lack of ability to find out adequate information, the information is not well organized, lack of adequate information meet their needs, and lack the ability of identification of right information. The recommendations of this research includes: 1. Assessing the needs of the community for planning service. 2. Developing cooperation ties with the local government and the organizations in community to enhance power of the service. 3. Constructed community information service policies. 4. Publishing community information bulletin regularly. 5. Setting up networked community information services. 6. Play an active role in community total management. 7. Emphasizing advertisement to encourage the use of community information service in the public library. The public library will be the logical place for people seeking information to solve their variety problems in daily life, the public library should aggressively take the responsibility of being the “community information center”!