A Study of Healthcare E-Commerce in Taiwan
碩士 === 國立陽明大學 === 醫務管理研究所 === 89 === The purpose of this study is to comprehend the application of healthcare e-commerce in Taiwan. Questionnaires were sent to 527 hospitals, including medical centers, regional, and district hospitals. Finally, 102 questionnaires (19.35%) were selected. The quest...
Main Authors: | , |
---|---|
Other Authors: | |
Format: | Others |
Language: | zh-TW |
Published: |
2001
|
Online Access: | http://ndltd.ncl.edu.tw/handle/67642944243863746159 |
id |
ndltd-TW-089YM000528008 |
---|---|
record_format |
oai_dc |
spelling |
ndltd-TW-089YM0005280082015-10-13T12:14:42Z http://ndltd.ncl.edu.tw/handle/67642944243863746159 A Study of Healthcare E-Commerce in Taiwan 台灣地區醫療電子商務實施現況初探 Shen-Hao Lin 林昇豪 碩士 國立陽明大學 醫務管理研究所 89 The purpose of this study is to comprehend the application of healthcare e-commerce in Taiwan. Questionnaires were sent to 527 hospitals, including medical centers, regional, and district hospitals. Finally, 102 questionnaires (19.35%) were selected. The questionnaire was developed based on references and expert interviews. The major findings of this study are shown as follow: 1. Application of electronic commerce in hospitals nowadays The ratio of adoption of healthcare e-commerce in hospitals is 24.5% in average. Medical centers have the highest ratio of adoption, with the rate of 66.67%. The major applying scope is the establishment of hospitals’ homepages and insurance declarations. Meanwhile, only 7% of hospitals have adopted the “B2B.” 93.1% of hospitals would like to cooperate with professional companies of e-commerce in the development. Now, most hospitals haven’t spent much money on developing electronic commerce. 48% of hospitals spend less than one million NT dollars to establish e-commerce systems. In the respect of proposers, 44% are proposed by presidents or vice presidents of hospitals. The evaluations for e-commerce of the majority are only “common” or “normal.” 76% of the participants think that the software provided by electronic commerce companies can’t match the original information systems of hospitals. Moreover, the application of e-commerce is significantly different among levels, ownership, and locations of hospitals. The reason might be the pressure from competition among hospitals. 2. Influential factors of the development of healthcare e-commerce Most hospitals agree that external factors will influence their inclination to adopt e-commerce systems. Among the factors, “government policies,” “industrial environment,” and “competition among hospitals” are especially significant. Besides, internal factors such as need, support, and ability of the hospital are also important. Moreover, the recognition of e-commerce and how it improves the efficiency, image, and service of the hospital also affect its decision. Hospitals having adopted electronic commerce systems pay more attention to the “pressure from competition among hospitals” than those haven’t. 3. The inclination of adopting healthcare e-commerce systems Most hospitals would like to adopt electronic commerce systems (with an average grade of 3.42). The inclination of introducing e-commerce system among medical centers, regional, and district hospitals is not different significantly. However, hospitals of different ownership would significantly influence in their inclination. Locations of hospitals also influence the inclination. For future development, most hospitals want to cooperate with electronic commerce companies. “establishment of hospitals’ homepages” and “medication purchase” are the major functions that hospitals want to use. 4. Attitudes toward electronic commerce: According to the statistic analysis, levels of hospitals influence greatly in the recognition of the function of e-commerce such as “improvement of working efficiency” and “raise competitiveness.” Besides, ownership of hospital will influence their recognition of government policies, industrial environment, pressure from competition, the ability of hospital, and the improvement of working efficiency. Most hospitals are concerned about the security of online transaction and transference of information. Song-Kong Huang 黃松共 2001 學位論文 ; thesis 134 zh-TW |
collection |
NDLTD |
language |
zh-TW |
format |
Others
|
sources |
NDLTD |
description |
碩士 === 國立陽明大學 === 醫務管理研究所 === 89 === The purpose of this study is to comprehend the application of healthcare e-commerce in Taiwan. Questionnaires were sent to 527 hospitals, including medical centers, regional, and district hospitals. Finally, 102 questionnaires (19.35%) were selected. The questionnaire was developed based on references and expert interviews. The major findings of this study are shown as follow:
1. Application of electronic commerce in hospitals nowadays
The ratio of adoption of healthcare e-commerce in hospitals is 24.5% in average. Medical centers have the highest ratio of adoption, with the rate of 66.67%. The major applying scope is the establishment of hospitals’ homepages and insurance declarations.
Meanwhile, only 7% of hospitals have adopted the “B2B.” 93.1% of hospitals would like to cooperate with professional companies of e-commerce in the development. Now, most hospitals haven’t spent much money on developing electronic commerce. 48% of hospitals spend less than one million NT dollars to establish e-commerce systems. In the respect of proposers, 44% are proposed by presidents or vice presidents of hospitals.
The evaluations for e-commerce of the majority are only “common” or “normal.” 76% of the participants think that the software provided by electronic commerce companies can’t match the original information systems of hospitals.
Moreover, the application of e-commerce is significantly different among levels, ownership, and locations of hospitals. The reason might be the pressure from competition among hospitals.
2. Influential factors of the development of healthcare e-commerce
Most hospitals agree that external factors will influence their inclination to adopt e-commerce systems. Among the factors, “government policies,” “industrial environment,” and “competition among hospitals” are especially significant. Besides, internal factors such as need, support, and ability of the hospital are also important. Moreover, the recognition of e-commerce and how it improves the efficiency, image, and service of the hospital also affect its decision.
Hospitals having adopted electronic commerce systems pay more attention to the “pressure from competition among hospitals” than those haven’t.
3. The inclination of adopting healthcare e-commerce systems
Most hospitals would like to adopt electronic commerce systems (with an average grade of 3.42). The inclination of introducing e-commerce system among medical centers, regional, and district hospitals is not different significantly. However, hospitals of different ownership would significantly influence in their inclination. Locations of hospitals also influence the inclination.
For future development, most hospitals want to cooperate with electronic commerce companies. “establishment of hospitals’ homepages” and “medication purchase” are the major functions that hospitals want to use.
4. Attitudes toward electronic commerce:
According to the statistic analysis, levels of hospitals influence greatly in the recognition of the function of e-commerce such as “improvement of working efficiency” and “raise competitiveness.” Besides, ownership of hospital will influence their recognition of government policies, industrial environment, pressure from competition, the ability of hospital, and the improvement of working efficiency.
Most hospitals are concerned about the security of online transaction and transference of information.
|
author2 |
Song-Kong Huang |
author_facet |
Song-Kong Huang Shen-Hao Lin 林昇豪 |
author |
Shen-Hao Lin 林昇豪 |
spellingShingle |
Shen-Hao Lin 林昇豪 A Study of Healthcare E-Commerce in Taiwan |
author_sort |
Shen-Hao Lin |
title |
A Study of Healthcare E-Commerce in Taiwan |
title_short |
A Study of Healthcare E-Commerce in Taiwan |
title_full |
A Study of Healthcare E-Commerce in Taiwan |
title_fullStr |
A Study of Healthcare E-Commerce in Taiwan |
title_full_unstemmed |
A Study of Healthcare E-Commerce in Taiwan |
title_sort |
study of healthcare e-commerce in taiwan |
publishDate |
2001 |
url |
http://ndltd.ncl.edu.tw/handle/67642944243863746159 |
work_keys_str_mv |
AT shenhaolin astudyofhealthcareecommerceintaiwan AT línshēngháo astudyofhealthcareecommerceintaiwan AT shenhaolin táiwāndeqūyīliáodiànzishāngwùshíshīxiànkuàngchūtàn AT línshēngháo táiwāndeqūyīliáodiànzishāngwùshíshīxiànkuàngchūtàn AT shenhaolin studyofhealthcareecommerceintaiwan AT línshēngháo studyofhealthcareecommerceintaiwan |
_version_ |
1716855410776866816 |