A preliminary study of Applying Biodata Format in Service-Oriented Trait Indictor(SOTI)

• Main Authors: Jia-Yih Sun, 宋嘉益
• Other Authors: Dr.Shang-Ping Lin
• Format: Others
• Language: zh-TW
• Published: 2001
• Online Access: http://ndltd.ncl.edu.tw/handle/41582922217406797047

碩士 === 國立雲林科技大學 === 企業管理系碩士班 === 89 === The research is a preliminary study for developing an applying Biodata Format in Service-Oriented Trait Indictor (SOTI) for business use. After probing into bibliography about service-oriented trait, the research uses the sample of fitting business─Janfusun Fancyworld to generalize SOTI, included Empathy, Achievement, Fulfillment, Affinity, Sociality, Emotional adaptation, Responsibility and Humor. Then, according to the basic assumption of easy-forming situational, this study compiles the question items and the computing score. This research then designed two studies－ study (A) & study (B) for SOTI. Study (A) adopts 180 students in National Yunlin University of Science & Technology to answer questionnaires and explor contents about question items. Study (B) adopts 60 employees in Janfusun Fancyworld to answer SOTI and Self-Report personality questionnaires. Then, according to the personnel decision, this study proposes the development of follow-up scoring. Propose Suggestions for This study result includes： 一、Deleting some questions of original SOTI referral as following criteria. (一)Answers of being lower 5% of overall response. (二)Answers of being lower 5% of overall response. 二、Study (A) and (B) use X2, t-test and some descriptive statistics of primary data to explore the business revise of SOTI. 三、In terms of scoring development for personnel decision concept, SOTI would be useful for follow-up research. Finally, the further research & practical suggestion as followed.