The study of customer churn behavior of mobile phone
碩士 === 國立成功大學 === 高階管理碩士在職專班 === 90 === ABSTRACT Due to the drastic competition between five private-owned and one incumbent public-owned carrier companies in domestic mobile phone industry, which was deregulated in 1997, as well as the customers’ strong demand, the mobile telecommunication market i...
Main Authors: | Kun-Chuan Wu, 吳坤泉 |
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Other Authors: | Dung-Chun Tsai |
Format: | Others |
Language: | zh-TW |
Published: |
2002
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Online Access: | http://ndltd.ncl.edu.tw/handle/h5z257 |
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