Strategic Planning of Knowledge Managemant Information Systems: A Case Study on NCTU Institute of Technology Law

• Main Authors: Che-Lun Chang, 張哲綸
• Other Authors: Shang-Jyh Liu
• Format: Others
• Language: zh-TW
• Published: 2002
• Online Access: http://ndltd.ncl.edu.tw/handle/20447578601034944490

碩士 === 國立交通大學 === 科技管理所 === 90 === The purpose of this study is to develop an integrated model of knowledge management information systems to discuss the following issues: (1) the role that information technology (IT) plays in implementing knowledge management, (2) the process and strategic framework of constructing knowledge management information systems, and (3) the classification the information tools of knowledge management. In the study, a strategy of knowledge management is constructed from (1) core competence, (2) mechanism of knowledge sharing, (3) competitive scope, and (4) knowledge management life cycle, which combining information technology, supporting activities and organizational membership to establish an information technology oriented strategic model of knowledge management. This study uses NCTU Institute of Technology Law as a case study to analyze its strategy of knowledge management information system by adopting the theoretical model and questionnaires. Results shows that NCTU Institute of Technology Law should manage its members as well as possible and push them sharing knowledge in the integrative IT based knowledge management platform. Functions and contents of this platform can be expanded by the implementation of supporting activities. NCTU Institute of Technology Law is now at the propagation stage of knowledge management life cycle, this study suggests hat it should adopt differentiation focus and prospector strategies to establish niche knowledge content and information technology to enter the knowledge service industry.