Critical Success Factors of Web-Based Training of the Implement in Business

• Main Authors: Shu-Kee Wang, 王舒可
• Other Authors: Pao-Long Chang
• Format: Others
• Language: zh-TW
• Published: 2002
• Online Access: http://ndltd.ncl.edu.tw/handle/40819206049845897977

碩士 === 國立交通大學 === 經營管理研究所 === 90 === Web-Based Training（WBT）solves the restrictions of timing and space of traditional training ways. WBT also brings flexible and low cost learning approach so that we can’t ignore it’s strong strength. This thesis based on WBT, trying to find out those factors influence over a company’s WBT implement performance and how they work. The results will help business to build and imply WBT more efficient and profitable. Through case studies by visiting five companies implying WBT extensively and successfully. These five companies are all belong to IT industry, including：IBM in Taiwan, HP in Taiwan, Inventec, acer and Cht. Our interviewees contain administrators and managers of WBT in their companies. This study constructs a framework with four dimensions and eighteen critical success factors. Although every individual their critical extent are not similar, but they are all contribute to the success of WBT development.