Summary: | 碩士 === 國立臺灣師範大學 === 工業科技教育研究所 === 90 === The purposes of this study are to identify the factors responsible for obstacles to organizational creativity, to research these obstacles, and to present the coping strategies for dealing with these obstacles. They are provided as a reference for companies that implement policies promoting organizational creativity in Taiwan. The study followed multiple-case studies, and through in-depth interviewing of 8 cases arising out of 7 companies, the researcher compared the differences among all the cases, and analyzed the differences between the results and related theories. The conclusions are as followed:
1. The factors responsible for obstacles to organizational creativity:
There are five factors:the individual, the team, the inner environment of the organization, the outer environment of the organization, and the society. Therefore, obstacles to organizational creativity and coping strategies for dealing with them are categorized into these five factors.
2. Individual obstacles and coping strategies:
(1) The obstacles include:the hindrance of one’s potential, emotional or physical stress, lack of personal skills, conservative thinking, lack of task-relevant skills, negative personal characteristics, incompatible personal perceptions, and lack of intrinsic motivation.
(2) The strategies are:broadening our own knowledge, accepting the opinions of others, communicating with supervisors, matching the right people to the right tasks, recruiting new employees, and providing monetary incentives.
3. Team obstacles and coping strategies:
(1) The obstacles include:communication blocks, an atmosphere not conducive to cooperation, selfish departmentalism, lack of members’ assistance.
(2) The strategies are:expressing one’s own opinion to gain the consensus, scheduling the process of tasks, establishing systems and responsibilities, coordinating with others, teaching and learning from each other, and holding activities to increase common consensuses.
4. Internal obstacles and coping strategies:
(1) The obstacles include:improper arrangement of the office environment, overly large organizational size, talent drain, pressure from managers, lack of resources, and a negative business culture.
(2) The strategies are:solving problems by oneself, practicing democracy, investing in employees, and creating a proper company arrangement.
5. External obstacles and coping strategies:
(1) The obstacles include:market barriers, pressure from projects, and customers’ constraints.
(2) The strategies are:quantifying creative performance, providing benefits and recreations, and providing customers with the best solutions.
6. Societal obstacles and the coping strategies:
(1) The obstacles include:educational problems, industrial constraints, and prejudiced thinking.
(2) The strategies are:imitating and communicating, mentoring, guiding employees through the right steps, respecting others, reforming the education systems in Taiwan, and rebuilding people’s wrong perceptions.
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