國際貨櫃航運業資訊系統之研究─以A國際貨櫃航運公司為例

• Main Authors: Wu, Pou-Chi, 吳伯琦
• Other Authors: Ong, Chorng-Shyong
• Format: Others
• Language: zh-TW
• Published: 2002
• Online Access: http://ndltd.ncl.edu.tw/handle/67671502979030341875

碩士 === 國立臺灣大學 === 資訊管理研究所 === 90 === ABSTRACT In the information age, the application of information technology (IT) imposes a significant impact on the management of a firm. It is quite popular that in order to improve efficiency, to upgrade service quality, to enhance control mechanism, and to achieve the corporate strategic objective and etc., a firm implements various kinds of information systems. Consequently information systems play a very important role in today’s management of a firm. Containerized shipping industry particularly heavily relies on information systems because its operations are cross-country and around-the-clock. It not only involves huge volumes of transactions, but also customers’ requirements of cargo movement information are quite dynamic and complicated. The purpose of this research is twofold: (1) to study what kind of modules should be developed in containerized shipping industry’s information system and (2) to study how shipping companies respond to the rapid change of E-Commerce. Basing on the reviews of research papers and personal experience in shipping industry, it is concluded: firstly to develop 6 modules to satisfy the requirements of 6 core processes, and secondly to develop another 15 modules to satisfy the requirements of other organizational functions i.e. planning, administrative control, and operational control. Finally, it is a must to integrate all these modules into an integrated information system. In the information age, the requirement of Global Logistics is prevailing in the world. Being one of the service providers of physical distribution, shipping company should try to team up with partners of value chain and exchange data with them electronically so as to shorten the business process and to minimize transaction cost. For these purposes, this study put forward a proposal of Electronic Commerce solution i.e. establishment of shipping portal, collaboration web site and transportation web site for consideration by containerized shipping industry.