A Study of Medical Service Failures and Service Recovery Practices with Critical Incident Analyses-Taking Regional Hospitals in Taoyuan Area as Examples

碩士 === 元智大學 === 管理研究所 === 90 ===

Bibliographic Details
Main Authors: Chin-Mien Wu, 吳錦棉
Other Authors: Hsiu-Ju Yen
Format: Others
Language:zh-TW
Published: 2002
Online Access:http://ndltd.ncl.edu.tw/handle/32896921745567581072

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