| Summary: | 碩士 === 中原大學 === 工業工程研究所 === 91 === Abstract
Employee is the most critical factor for achieving business excellence. It is therefore that the industries put more attention on the employee satisfaction. In recent years, the assessment of employee satisfaction has been fiercer than ever. Satisfied employee can increase performance in job, heave production, and then bring employee’s royalty. Hence, this research established a complete model of employee satisfaction and employee performance, and used an actual example to confer the relationship between employee satisfaction and employee performance.
The study used questionnaires as the tool and applied to one electronic company as an example. But the performance is appraisal by employee and their immediate superior. The items of the questionnaires based on the worldwide literature relative to employee satisfaction and employee performance theory and research, modified moderately plus the opinions of professional and management in that company. The dimensions of employee satisfaction including environment, salary/benefit, management practices, promotion, company profit sharing, and vision. The dimensions of employee performance including character and ability, an attitude of work, individual growth, out-comes and performance. Another, this research confer whether cause the difference on employee satisfaction and performance if the personal variables would be different.
The results of research showed that: (1) employees placed higher importance on “salary/benefit” and “environment”. (2) Job satisfaction has significant positive relationship with personal performance. To sum up, the higher job satisfaction, then its job performance will be higher. (3) Different personal variables haven’t significant difference on employee satisfaction and performance.
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