Using Key Success Factors for Balanced Scorecard designing and planning

• Main Authors: WANG, KUEI-HSIU, 王桂秀
• Other Authors: CHENG, HUA CHING
• Format: Others
• Language: zh-TW
• Published: 2003
• Online Access: http://ndltd.ncl.edu.tw/handle/49185800862380629084

碩士 === 大葉大學 === 事業經營研究所 === 91 === ABSTRACT At 80th anniversary ceremony, the Harvard Business Review discuss and elect the top 10 effective management concept while the past 80 years. The number 2 is 〝Balance scored card〞.〝Balance scored card〞 is a performance indicator and combining the strategy for management. In this study, use the Case Study Method to interview the human resource, financial and accounting department of a mold company. The key success factors are used to establish the strategy and design the Balance scorecard. After interviewed the human resource, financial and accounting department , this study discovered the key success factors , Balance scorecard and course of action. Then bring up the study discovery: 1.to establish the strategy have correlation with KSF. 2.it’s possible to use KSF for establishing strategy Balance scorecard. KSF + GAP=strategy map，strategy map must be established before establishing Balance scorecard. 3.〝Balance scorecard〞 performance indicator is difference by department of a company.