A study of the Technology Infusion in Service Encounter and the Relation of Customer Satisfaction
碩士 === 國立嘉義大學 === 管理研究所 === 91 === Service encounter is a snapshot of overall service. The split second in service encounter between service providers and customers can make the most efficient explanation with service quality. Therefore, whatever how service provider contended his company is custome...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2003
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| Online Access: | http://ndltd.ncl.edu.tw/handle/45177825534968927810 |