Researches on the Impact of Referrals Toward Job Performance : The Study on the Relation Between Referrals and Introducers

• Main Authors: CHIEN-CHUNG SHIH, 施建仲
• Other Authors: none
• Format: Others
• Language: zh-TW
• Published: 2003
• Online Access: http://ndltd.ncl.edu.tw/handle/03014960157892166291

碩士 === 國立中山大學 === 人力資源管理研究所 === 91 === Abstract Human resource is the most valuable and prominent property to a company. No matter in what aspect, human resource is fundamental to the development and implementation of programs and plans to support the overall growth of the company. Hence, how to find the most competent employees through proper sources is what the business entity needs to consider about. The sources to find qualified employees include human resource website, newspapers, schools, governmental agencies for employment services, employment exhibition, referral, and transition. Reviewing the past researchs of human resource, most of them focus on recruitment and staffing, but few to deal with referral employment. However, in Taiwan where interpersonal relationship is highly valued and recommended, the recruitment of employees through referral is very common. Therefore, this research aimed at the referral. Furthermore, the research also aimed to find out in what kind of relationship between the referral and introducer, the referral would have a preferable and better performance. Would the same working experience with the present job that referrals had serve as a critical variable affecting the performance? The results reveal that the turnover rate of referral is much lower than those hired personnel through other sources. Referrals generally have better performances at work when they were co-workers with the introducers in their former jobs. The finding also shows that referrals also have better performance when they came from the related industries related to the present jobs. Key words : performance , recruiting sources, referral, turnover rate