A Study on Quality of Work Life of Real Estate Operators in Public and Private Sectors

• Main Authors: Ching-Yu Tsai, 蔡清育
• Other Authors: Po-Wen Cheng
• Format: Others
• Language: zh-TW
• Published: 2003
• Online Access: http://ndltd.ncl.edu.tw/handle/38401749052921006312

碩士 === 國立中山大學 === 公共事務管理研究所 === 91 === The managing concept of improving quality of work life has attracted attention of the researchers and practical managers gradually. The purpose of this study is to apply this concept on disposal of real estates by public and private sectors. Through discussion of relevant literature and experimental surveys, we used registrars of land administration authorities and land administration clerks of Land Administration Personnel’s Association as subjects. The variables are quality of work life (including measurement perspectives such as learning development, dignity in work, nature of job, evaluation on promotion, working environment, salary and bonus, family leisure, and interpersonal interaction), attribute of individuals, city and county, and job satisfaction (including internal satisfaction, external satisfaction and overall satisfaction). In this study, the real estate operators’ quality of work life, job satisfaction and the correlation between them were discussed. The return rate of questionnaires was 93% in this study. We carried out our study based on the 374 valid questionnaires with the descriptive statistical analysis, reliability analysis, independent sample T-test, one-way ANOVA analysis and Pearson’s product moment correlation analysis. The important results of our research are as the following: 1.The average of quality of work life and job satisfaction is higher than the median value. This indicates that the real estate operators in both the public and private sectors recognized their perceptual experience in quality of work life and were quite satisfied with their jobs. While marriage, age and educational degree of the real estate operators in the public sector might create appreciable differences in their perceptual experience in quality of work life. 2.Differences between public and private sectors and between city and county and analysis on such differences: With respect to the perceptual experience in quality of work life and the overall job satisfaction, both the public and private sectors and the city and county have a degree of satisfaction above average. However, in terms of the degree of satisfaction, the private sector is higher than the public sector; Kaohsiung County is higher than Kaohsiung City. The parts that got the highest points and had the same perspective are nature of job and learning development. The part getting the lower points and having consistent perspective is family leisure. However, evaluation on promotion is the part in which the public sector had the lowest perceptual experience. In private sector, the lowest perceptual experience fell in salary and bonus. 3.Correlation between quality of work life and job satisfaction: In the public sector, the highest positive correlation exists between interpersonal interaction and the overall job satisfaction. In the private sector, the highest positive correlation is between family leisure and the overall job satisfaction. Based on the study results and the review of literature, we submit some suggestions on policies to public and private real estate dealers and their competent authorities, real estate operators at the basic level, and subsequent researchers for their reference in practical management.