Comparative Study of Organization and Service in International Express Industry
碩士 === 國立臺灣大學 === 國際企業學研究所 === 91 === This paper attempts to analyze the organizational differences of two leading international express companies, quantify the service difference perceived by express users, and compare their organizational strengths against their perceived service differ...
Main Authors: | Jimmy Chen, 陳信孝 |
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Other Authors: | Ching-Sung Wu |
Format: | Others |
Language: | en_US |
Published: |
2003
|
Online Access: | http://ndltd.ncl.edu.tw/handle/90938389214602037781 |
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