The Research of Interactive Relationship between Stylists and Clients in the Arena of Beauty Treatment

• Main Authors: Jia-Shing Chen, 陳佳杏
• Other Authors: Jenn-Yang Lin
• Format: Others
• Language: zh-TW
• Published: 2004
• Online Access: http://ndltd.ncl.edu.tw/handle/68934911842048182510

碩士 === 樹德科技大學 === 應用設計研究所 === 92 === To inquire into the dominant situation of the styling and cosmetology interaction and clarify the interaction relationship between the stylist and the client in the arena of Beauty Treatment, where the customer was served and beautifying and modifying the client’s body decoration were major issues, this thesis was aimed to observe their interaction area and the role play situation. In the way of arena survey and the views by dramaism and situation interactionism, this study investigated the situation, role play and dialogue in the interaction process between the stylist and the client in the arena of Beauty Treatment and the variance factors affecting mutual interaction relationship. Through observing the interaction mode between the styling and cosmetology Stylist and the client, both parties performing the styling and cosmetology interaction behaviors in the arena of Beauty Treatment and the actual appearance of mutual dominance competition under the interaction relationship were explored to clarify and ascertain the subordination forming of this interaction relationship. There were nine relevant in the arena of Beauty Treatments sampled in this arena survey, including the traditional beauty salon, the barber’s, the hairdresser’s, the styling and cosmetology studio, the fitness facility and the SPA center. Along with analysis of the process and points of the dialogue interaction content, the qualitative research analysis was applied to observe the spatial situation and mutual interaction process. With respect to the discussion focus on the establishment of the interaction relationship, the influential factors in the language interaction and non-language interaction were decoded microcosmicly. In comparing the variable factors, the arena organization types at the organization level (big) or of the self-employment (small) properties were compared in aspect of differences. On the relationship variance factors, the cooperation familiarity for continuing the interaction and improving the relationship were compared. It was found in the current study that the spatial situation in the arena of Beauty Treatment and the dialogue interaction situation between the Stylist and the client were meant to give the customer the feeling of professionalism and authority dominance, making the customer seeking service in the arena of Beauty Treatment driven by the styling and cosmetology stylist’s profession authority often. The study conclusions were that the interaction relationship between the stylist and the client in the arena of Beauty Treatment processed and set with relation to social exchange and power operation. As well as realizing the interaction situation within it on the spot could facilitate the conception and communication toward the ecology of this arena. It is expected that the space for increasing and maintaining mutual interaction quality will be broader by understanding the interaction relationship between each other.