| Summary: | 碩士 === 銘傳大學 === 管理科學研究所碩士在職專班 === 92 === SARS is the first disaster human faced in 21st century that is caused by epidemic. From March of 2003 to July of 2003, Taiwan was also under the attack of this SARS epidemic. During that period of time, people were very anxious and most of the corporations had to halt the majority of their unnecessary activities. The economics exhibited a significant depression because of that, and some companies had had to claim bankruptcy for the sake of the impact from this SARS crisis.
The influence of this SARS crisis is far beyond people/government’s anticipation. Due to the rapid human development into nature environment and the influence from the inevitable globalization, SARS certainly is the first but probably will not be the last epidemic catastrophe human are going to deal with in the future. How should a corporation do in case of a crisis like SARS? There have been many reports and literatures documented regarding to the management of the traditional crisis. Nevertheless, there are only a few of them providing information regarding to how to handle or cope with crisis caused by epidemics. Therefore, it intrigued me to start this research.
In late March of 2003, unfortunately several employees of one of the prominent domestic engineering corp. CTCI were infected by SARS, which made it the first corporation under the attack by SARS epidemic. This thus triggered the onset of Taiwan’s war against this deadly infectious disease. In this instance, CTCI successfully neutralized the SARS threat through utilizing its intra-corporation resources along with the supports from government and general public. This has become one of the few examples among the corporations in Taiwan, therefore it provided a real subject for my study of the epidemical crisis management.
This study isn’t aimed to analyze the SARS crisis from views of public health or medical treatment. It is aimed to first collect literatures of crisis management, professional information from Taiwan’s public health and medical organizations, information of SARS crisis in Taiwan, and information of SARA crisis management in CTCI…etc, and then to analyze the SARA crisis management in corporations and to point out the critical factors in order to provide a better suggestion/procedure to governments and corporations to manage epidemic crisis in the future.
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