Summary: | 碩士 === 國立政治大學 === 行政管理碩士學程 === 92 === Government officials especially for those who are responsible for ministerial portfolio have to make decisions in response to the constantly changing environment. Hence, it requires takes excellent foresight, good data mining skills, superior strategic models and deliberate analysis to draft plans, solve problems, and deal with the crisis. Making the right decision serves as the key factor in the process of successful governance.
In this research, the author applies the methods of literature review, comparative analysis, and in-depth interview in order to understand the decision-making process, decision methods, as well as decision dilemma confronting ministerial officials with portfolio. Further more, this research uses relevant decision -making theories, such as cognitive decision process, rational choice, structured communication, and factors affecting decision-making process, such as interest groups & political system process. Based on the parameters of literature review, the author designs the outlines of interviews and selects ministerial officials with portfolio from the ministry of justice, ministry of economic affairs, ministry of education, mainland affairs council, national youth commission, and Mongolian and Tibetan affairs commission and conducts in-depth interviews.
There are several important findings derived from our 〝empirical〞case studies. First, before a government official makes his decision, he has a full grasp with the policy issue. Second, the decision models of government officials are mostly based on limited-rational model. Third, government officials often make decisions based on group consensus. Fourth, government officials think it is necessary to take opinions of interest groups into account. Fifth, government officials spend a lot of time in response to public pressure, budget & legal constraints demands of Legislative Yuan and in fathoming the attitudes of higher authorities before they make their decisions. Sixth, most government officials are quite accustomed to the political environment.
According to our literature review and in-depth interviews, this study makes the following suggestions before a government official makes his or her policy decision. First, fully comprehend the content and implications of a policy. Second, set an objective for the policy. Third, keep a substitute project on hand. Forth, set criteria or standards for policy implementation. Fifth, to garner for support from government and related actors. Sixth, monitor the execution of a policy.
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