| Summary: | 碩士 === 國立成功大學 === 企業管理學系碩博士班 === 92 === In order to improve business performance, many companies have put a lot of efforts in managing their knowledge for years. However, different knowledge management methods may result in different knowledge management styles and these styles may have differnet effectiveness and impact to the business performance. The goal of this research is to analyses the relationship between KM styles and organizational performance.
Native commercial banks are selected as the samples for our empirical test. We find out that KM methods can be categorized into three styles: active, moderate and passive. Active style is found to emphasize both on tacit- and explicit-oriented and result in better performance than the other two styles. In other words, the emphasis of active style are on both (1) knowledge reusability through information technologies and (2) knowledge sharing through informal discussions among employees. The passive style is least effective and has worst performance. It focuses on neither explicit-oriented nor tacit-oriented.
We can easily conclude that when striving to manage knowledge more effectively, tacit and explicit knowledge should both be taken into considerations because they are very important in capitalizing on corporate knowledge. We also suggest that the commercial banks should persue active style, for it is helpful to improve business performance.
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