The decision making for the weight of multiple input and output indexes in performance rating

• Main Authors: Wen-Yu Su, 蘇文裕
• Other Authors: R.K. Li
• Format: Others
• Language: zh-TW
• Published: 2004
• Online Access: http://ndltd.ncl.edu.tw/handle/ugz982

碩士 === 國立交通大學 === 工業工程與管理系所 === 92 === When we make performance rating among multiple independent organizations（for example multiple hospitals、schools and banks）,we often need to decide the input and output indexes, and they are usually multiple. However, in order to achieve this, we also need to give weight to each index. The decision making of each weight often involves different sides, and often decided by the man who has power. However different weights get the different result, and cause the performance rating unfair. So how to decide the weights become very important and is the goal of this research. In the light of weights decided by human factor, some scholars propose Data Envelopment Analysis（DEA）to overcome it. Although DEA indeed overcomes the problems, it still has few limits and criticize. This study presents a objective method to decide the weights, excludes human’s factor and overcomes the defects of DEA. The research results show the developed method is feasible and workable. Key words：performance rating, weight, Data Envelopment Analysis（DEA）