The customer satisfaction study of certification service - SGS company as an example
碩士 === 國立中山大學 === 國際高階經營管理碩士班 === 92 === The purpose of business is to pursue the growth of benefit. The organizations have to understand the perception of customer satisfaction concerning the products or services are meet to the customer’s needs and wants, and / or to adjust or improve the operatio...
Main Authors: | Fu-ching Tsai, 蔡福欽 |
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Other Authors: | Chen, Yueh H. |
Format: | Others |
Language: | zh-TW |
Published: |
2004
|
Online Access: | http://ndltd.ncl.edu.tw/handle/92376888508150311671 |
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