| Summary: | 碩士 === 國立清華大學 === 高階主管經營管理碩士在職專班 === 92 === Abstract
The objective of this study is to propose a project management process capability index to systematically evaluate the project performance, and to continuously improve the project management mechanism. The proposed index can be applied to different stages of a project including project initiating, project planning, project executing, project controlling and project closing, The project progress, project cost and project quality are three major categories to be evaluated. Moreover, the Cpl, Cpu, Cpk and Ca are developed to appraise the project capability, and items and criteria are defined to assess project capability at each stage of the project. Finally, a real project example is utilized to demonstrate the applicability of the model, and the results show that the proposed model can be a valuable tools for evaluating the performance of project management.
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