The Study of Core Competences of Civil Service for E-government

• Main Authors: Liu hsiao-hsien, 劉曉仙
• Other Authors: 黃能堂
• Format: Others
• Language: zh-TW
• Published: 2004
• Online Access: http://ndltd.ncl.edu.tw/handle/47729700918302431731

碩士 === 國立臺灣師範大學 === 工業科技教育研究所 === 92 === The purpose of this study aims to investigate core competences of e-government civil servants from the incumbent perspective for providing training need assessment. Purposive sampling and Questionnaire survey are the methods for this research. A total of 374 questionnaires were sent to the sample of this study. The response rate for the study is 49% (182/374). Descriptive statistics, t-test and one-way ANOVA are used to analyze the data. The results are as follows: 1. Generally speaking, ability for general, ability to customer orientation and ability to teaming work are the top remarked abilities for e-government civil servants to be developed and promoted currently. 2. The perceived ranks on the core competences varies according to their positions and jobs duties. It shows that civil servants appraise owned and valued level of core competences relating to their working roles. 3. There are significant differences among civil servants of different backgrounds, such as gender, age, education, jobs and positions, regarding to their views of owned and valued level of core competences. 4. There are significant differences between owned and valued levels of core competence in civil servants’ views. Moreover, gaps between the owned levels and valued levels of core competence indicate the needs of training.