| Summary: | 碩士 === 國立臺灣師範大學 === 人類發展與家庭研究所 === 92 === This research aims to explore the causes of parent-teacher confrontation and the coping strategies that are used by the public kindergarten teachers in Taipei County. It also provides teachers with a reference to improve the relationship between parents and teachers. By using a self-designed questionnaire and cluster sampling, 300 kindergarten teachers are surveyed about the causes of parent-teacher confrontation and the coping strategies, and 274 out of 300 questionnaires are effective. Based on one-way ANOVA, t-test, Pearson’s product-moment correlation and canonical correlation the questionnaires are analyzed, and the results are as follows.
1.Among the causes of parent-teacher confrontation, the parents do not cooperate with teachers occur the most often, then the unreasonable requests from parents, and the rest are the bad communication between parents and teachers, the parents query teachers, the unreasonable requests from teachers, and the lack of respect for each other.
2.In coping strategies that are used by teachers, problem solving is the strategy that are used the most often, then the competition, and the rest are compromise and accommodate.
3.Older teachers have a lower degree of perception than younger teachers in the parents query teachers, the bad communication between parents and teachers, and the lack of respect for each other. Teachers with many years of teaching experience have lower degree of perception of the parents query teachers, the bad communication between parents and teachers, the lack of respect for each other, and the unreasonable requests from parents than teachers with less years of teaching experience. Teachers with a non-teachers’ college degree have a higher degree of perception of the lack of respect for each other than teachers with a teachers’ college degree.
4.The teachers seldom use problem solving and competition to face the parents query teachers. The teachers seldom use problem solving to face the lack of respect for each other confrontation.
6.There are significant canonical correlation among the causes of parent-teacher confrontation and coping strategies.
According to the findings above, suggestions are made for the teachers and schools.
1.Kindergarten teachers have to face the problems and solve the problems with a positive attitude, to enhance the cooperation between parents and teachers, to get familiar with and exercise the strategies in order to build up the relationship with parents, to develop professional knowledge in order to set up professional authority.
2.To enhance and to improve the communication between parents and teachers, kindergartens have to frequently hold parent-education seminars, relevant workshops for teachers and parent-teacher communication activities.
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