INFLUENCE OF SOCIAL CAPITAL ON KNOWLEDGE CREATING ACTIVITIES, INTELLECTUAL CAPITAL AND KNOWLEDGE MANAGEMENT EFFECTIVENESS

• Main Authors: betty Wang, 王思秀
• Other Authors: Wen-kuei Liang
• Format: Others
• Language: en_US
• Published: 2004
• Online Access: http://ndltd.ncl.edu.tw/handle/64498686094531443817

碩士 === 大同大學 === 事業經營學系(所) === 92 === As Alvin Toffler said, we are now living in a “knowledge-based society”, where knowledge is the source of the highest quality power. In a world where markets, products, technologies, competitors, regulations and even societies change rapidly, continuous innovation and the knowledge that enables such innovation have become important sources of sustainable competitive advantage. Executives also argued that to implement knowledge management effectively, the social capital will play a catalyst. However, how social capital influence knowledge management is subject to further studies. The purpose of this study is to investigate the impacts of social capital on knowledge creating activities, intellectual capital and knowledge management effectiveness. Research framework is divided into 4 parts: (1) knowledge creating activities; (2) social capital; (3) intellectual capital; (4) knowledge management effectiveness. From literature review, we inference draw 3 hypotheses. The subject of this study was the Taiwanese manufacturing industries, including the food & cigarette, textile, shoemaking, paper-making, chemical, and electrical machinery & electronic device industries and service industries. According to the large business ranking of top 1000 by China Credit Information Service, Ltd., this study adopted convenience sampling and sent 600 copies of the questionnaire, of which 104 were returned. By eliminating 3 invalid responses, there remained 101. We are used for statistical analysis, including descriptive statistics, Pearson correlation analysis, factor analysis, canonical correlation analysis, and stepwise regression analysis. The study concluded the following results: (1) more frequent knowledge-creating activities increase more intellectual capital; (2) the levels of intellectual capital tend to significantly impact on knowledge management effectiveness; (3) there are significant moderating effects of social capital on the relationships between knowledge creating activities and intellectual capital. Although many research studies have looked into the influence of knowledge creating activities on knowledge management effectiveness, few efforts have been made to involve the aforementioned intellectual capital and social capital to discover a more comprehensive model of knowledge management. With a holistic consideration, this study investigates the interrelationship among knowledge creation, intellectual capital, social capital, and knowledge management effectiveness in hope that the study results could provide valuable contributions to academicians and practitioners. This study only takes the knowledge-creating activities into consideration to look at their influence on the accumulation of intellectual capital. Future research can include other influential factors when investigating the accumulation of intellectual capital.