Fuzzy Hierarchical TOPSIS to Evaluate Portal Site Service Quality
碩士 === 國立雲林科技大學 === 資訊管理系碩士班 === 92 === In the privous service quality study, there are many researches use SERVQUAL instrument to extract factors of service quality on traditional service industry, but study on information service industry is relatively less. Therefore, a good assessment dimension...
| Main Authors: | , |
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| Format: | Others |
| Language: | zh-TW |
| Published: |
2004
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| Online Access: | http://ndltd.ncl.edu.tw/handle/56885833813415648256 |