A Study on Customer Satisfaction of Service Quality of Telecommunication Industries-Using Statistical Analysis and Decision Tree Approach

碩士 === 元智大學 === 工業工程與管理學系 === 92 === In today’s highly intensive market, it is well known that customer plays the most important role in the telecommunication industries. With the advent of the 3rd generation wireless system, telecommunication business is going to face the whole new challenge and co...

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Bibliographic Details
Main Authors: I-Yun Chung, 鍾依芸
Other Authors: Shu-Kai S. Fan
Format: Others
Language:zh-TW
Published: 2004
Online Access:http://ndltd.ncl.edu.tw/handle/56821344593464532899