| Summary: | 碩士 === 大葉大學 === 資訊管理學系碩士在職專班 === 93 === As the more information techniques are developed and applied in the modern society, the more the information management departments are charged with responsibility, and the more the information personnel play the key role. Recently, researchers have found that the information personnel have higher degree of job stress and are more often in the state of exhaustion, demoralization, lower professional efficacy. These are expressed as the phenomena of professional burnout.
Since the information office in counties and cities were established a decade ago, the job functions of the information professional in the police administration has experienced many changes. This study investigates their job stress, job satisfaction, professional burnout and its effects. The main results of this study are as following:
1. The information personnel in the police administration find satisfaction in their jobs. They express little professional burnout and diminished organizational commitment, but higher degree of job stress and distemper.
2. The effects of the demographic variables on job satisfaction are not significant. The effects of seniority and workplace on job stress are significant. The effects of gender and seniority on professional burnout are significant. The effects of gender and post on diminished organizational commitment are significant. The effects of post, job content and urban-rural on distemper are significant.
3. Whether the information personnel in the police administration in the urban area or countryside, makes no different effect on variables except distemper, exhaustion and profession efficacy. In general, the former shows higher degree of professional burnout than the latter.
4. The path analysis reveals that job stress impacts negatively on job satisfaction but positively on professional burnout. Job satisfaction has negative impact on professional burnout. And professional burnout impacts positively on diminished organizational commitment and distemper. Among that, the impacts from exhaustion, cynicism and profession inefficacy on diminished organizational commitment are significant on one hand. But on the other hand only exhaustion has significant impact on distemper.
5. Job satisfaction makes the largest direct effect on professional burnout. The maximal total effect on diminished organizational commitment comes from job stress.
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