The Impact of Employees’ Service Quality on the Perception of Customers：A Study of the Aerospace Industry
碩士 === 逢甲大學 === 經營管理碩士在職專班 === 93 === Abstract Due to the shortage of resource and the reduction on the staff, the modern management concept must be introduced into the aerospace business in the government for developing the more effective technology. The service quality is also playing an importan...
| Main Authors: | , |
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| Other Authors: | |
| Format: | Others |
| Language: | zh-TW |
| Published: |
2005
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| Online Access: | http://ndltd.ncl.edu.tw/handle/91787244083302274108 |