A Study on Relationship Among the Hotel Service Quality, Customer Satisfaction and Customer Loyalty
碩士 === 立德管理學院 === 國際企業管理研究所 === 93 === Owing to the change of industrial structure into service trade as the main direction industry in recent years in Taiwan, plus the implementation of two days off in a week , let people's consuming types tend to be diversified, and then contribute to the dev...
Main Authors: | Chen-yi Tsai, 蔡禎倚 |
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Other Authors: | Ching-Ho Liu |
Format: | Others |
Language: | zh-TW |
Published: |
2005
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Online Access: | http://ndltd.ncl.edu.tw/handle/47438187959583121451 |
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