| Summary: | 碩士 === 國立交通大學 === 管理學院碩士在職專班管理科學組 === 93 === Under the fast circulation of information, environment of seizing every minute and second, enterprises are in the face of the competitive globalized market. 'fast' and 'agile reaction' will be the key to business management, so enterprises must have enough capabilities to confront the burst of challenge in business. How to specify and apply in the face of this kind of intangible assets of knowledge is an issue that the manager of each enterprise must face.
The knowledge management system can help enterprises manage the intangible knowledge assets effectively. Through the assistance of the knowledge management system, knowledge can be digitized in computer and transformed to enterprise knowledge base, it will enable the staff of enterprises to share and create knowledge through the systematic platform. Due to the differences on organization culture and industry characteristic, enterprises can not copy knowledge management system from other enterprises directly. Enterprises must consider their industry's characteristics and status inside enterprises to adjust and design. So how to use information technology to help enterprise develop knowledge management system and manage knowledge activities of enterprise effectively, it is the problem that enterprise must think and solve while introducing knowledge management system.
This research obtains the following conclusions: First, in reality, the case company’s die bonder equipment manufacturing knowledge management system devoted to building a technological document database at first, targeting engineering and technical department only. The benefits of the document management system are promoting knowledge sharing and product quality, promoting the best practice to share and transfer and shortening the training time and learning curve of new employer. Second, embedding knowledge in die bonder equipment manufacturing knowledge management system in the equipment control software, promote good understanding to the created and used knowledge as a part of routine job. Third, the case company applies PC BASE control technology using of PC software resources effectively to develop various kinds of control software for equipment quickly and promote working efficiency and shortening product developing cycle greatly. Fourth, the case company is one of the numerous small and medium enterprises, all difficult to put on a par with international large company no matter on the capital and scale. It is difficult to take large software and hardware investment to deploy knowledge system naturally. We can apply the cost-effective internet network, worldwide software resources of open source code and building knowledge management blueprint to offer and set up with the plan of improving knowledge management system progressively. This enables us to make the software and hardware investment at least and to start from the most important process to develop knowledge management system.
|
|---|
