A Study on Work Pressures and Degrees of Satisfaction of Professional Construction Management Personnel Working for Local Governments

• Main Authors: Hua-Wen Ju, 朱華文
• Other Authors: Nai-Jia Yao
• Format: Others
• Language: zh-TW
• Published: 2005
• Online Access: http://ndltd.ncl.edu.tw/handle/44563467406800217478

碩士 === 國立中央大學 === 土木工程學系碩士在職專班 === 93 === Recently, more and more projects of local governments that are supervised and managed by professional construction management (PCM) companies. The major reasons lie on that the governments are trying to reduce employees as well as their responsibilities. While most engineers of the PCM companies concern solutions of technical problems, this research focuses on characteristics of human factors of the engineers with four emphases: (1) work pressures, (2) degrees of satisfaction; (3) relationships between the pressures and the degrees of satisfaction; and (4) major issues of human resources management of PCM. This research conducted an AHP questionnaire survey on work pressures and degrees of satisfaction among 21 PCM personnel. The AHP questionnaire was firstly finalized by opinions of four PCM site managers based on a draft of characteristic trees. Results of the survey were analyzed by computer software termed Expert Choice. Conclusions are obtained as the follows: (1) the top three factors that affect work pressures are leadership, political influences, and work loads; (2) the top three factors that influence the degrees of satisfaction are salary, work loads, and matching of PCM expertise; and (3) there are little relationships between the work pressures and the degrees of satisfaction. Most of the local governments are lacking of project management expertise and required personnel thus procurements of PCM services are inevitable. Since leadership is the most important factor that changes work pressures of the PCM engineers, it is recommended that leader of the PCM team be carefully chosen so as to ensure a successful construction project.